OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's journey right to your doorstep.

What is your return policy?

We accept returns for unused and undamaged products within a specified period from the date of purchase. Please visit our "Refund and Returns Policy" page for detailed information on initiating a return.

How do I contact customer support?

You can reach our customer support team by emailing support@thefluffypets.pk or calling our helpline at [Your Contact Number]. We are here to assist you with any queries or concerns.

Are your products safe for pets with allergies?

Our product descriptions include information on ingredients and materials used. If your pet has specific allergies, we recommend reviewing the product details or contacting our customer support for personalized assistance.

Do you offer international shipping?

Currently, we only offer shipping within Pakistan. We are working to expand our reach in the future. Stay tuned for updates on international shipping options.

YOUR QUERIES

CONTACT US FOR ANY QUESTIONS